Hotel Policies and Commitments

We aim to offer the highest quality accommodation experience to our valued guests. In this direction:

Legal Requirements

In all our product and service processes, we respect legal legislation and the rule of law, and act in accordance with National and International Laws and other relevant laws and other conditions that our organization is obliged to comply with.

Safety of Our Stakeholders and Investing in People

All our stakeholders are our most valuable asset. The health and safety of our employees, suppliers, and even all our stakeholders is our priority. We provide continuous training to all our employees to increase health and safety awareness. Risks are constantly reviewed, and we follow and meticulously implement technological developments to reduce risks in line with changing conditions.

All stakeholders have the freedom of opinion and belief, and we do not discriminate against anyone based on language, religion, race, gender, social class, age, or union membership. Protection of human rights is our basic rule.

Guest Satisfaction

Our guests are the reason for our existence. We ensure that we follow up all guest suggestions and complaints from all sources, resolve complaints in accordance with the rules of ethical behavior, and transform complaints into opportunities for ourselves by informing our guests transparently.

Respect for the Environment and Protection of Natural Life

In all our activities, we adopt the principle of commitment to protecting the natural environment and using our resources in the most efficient way. We focus on preventing environmental pollution, reducing the amount of waste within the scope of zero waste, and recycling what is generated to make it harmless to nature. We are dedicated to reducing climate change and protecting biodiversity and ecosystems.

Energy Savings

We aim to continuously improve our energy performance by using our energy resources in the most efficient way in our hotel.

Food Safety – Hygiene

In order to provide services in accordance with the principles of Food Safety, we continuously improve the food safety management system throughout the food chain, prioritizing hygiene conditions.

Support to Local Economy and Sustainability

We are aware of our contribution to the local economy; therefore, when choosing our suppliers, we prioritize local suppliers who prioritize product and service quality. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water, and waste.

Child Abuse and Harassment

We believe that everyone has a responsibility to protect children. We recognize that child welfare and the protection of children from all forms of harm is of utmost importance and that it is our fundamental duty to protect all children with whom we are associated from physical and mental abuse. In the light of these principles, our hotels competing in the national and international markets are committed to continuously developing and providing the resources necessary to be a leader at all times.

Staff Promotion Policy

When a job position opens in our hotel, our current employees are evaluated first. Suitability for the position is evaluated based on the level of education, working time in our hotel, personality structure, personal and corporate development, and performance. If we have a suitable employee for the position, a promotion offer is made to them first. Every position is open to all personnel who meet the qualifications required.

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Hotel Manager

(Signature)